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GDPR Privacy Policy

GDPR Privacy Policy - Effective from May 2018

Sports Nutrition Distributors Limited, trading as Fitness Ireland (“Fitness Ireland”) is committed to protecting and respecting your privacy. We adhere to the Privacy Policy (“the policy”) together with any disclaimers sets out the basis on which any personal data we collect from you or that you provide to us, or that is provided to us relating to you (“Data”) by any means will be processed. Please read the following carefully to understand our use of personal data. Please note that the Policy relates only to living individuals in relation to personal data relating directly to themselves, and not to persons in any other capacity.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect and process Data, including the following in the course of providing services to you, which could contain your personal data:

- your full name;
- your address;
- your various email addresses;
- your various phone numbers including mobile phone numbers;
- all other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing retail, online and/or food supplement related services to you.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site.

- When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.

-CCTV is in operation throughout the Fitness Ireland store for the purposes of, including but not limited to: Security of property, employees and guests; Health & Safety, and; Public Liability.

- We may use cookies and similar technologies to help provide our website data, offer you a more personalized user experience and market products and services to you.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Fitness Ireland may collect and use Users personal information for the following purposes:

  • To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may disclose your Data in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers.

We do not share your information with third parties other than as described above and as follows:

We may share your information with our affiliates, subsidiaries, and business partners, such as DPD, Realex, Paypal to the extent necessary for managing our business related to our Sites and the Purposes. To learn more about your choices related to how we share your information with our affiliates, subsidiaries, and business partners, please see the  Your Rights section, below.

We may also share information, including but not limited to CCTV footage, to An Garda Siochana, when requested.

Links to other sites

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any data to those websites.

Your rights

As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below: -
1.The right to access data relating to you (‘access right’);
2. The right to rectify/correct data relating to you (‘right to rectification’);
3. The right to object to processing of data relating to you (‘right to object’).
4. The right to restrict the processing of data relating to you (‘right to restriction’);
5. The right to erase/delete data relating to you (i.e. the “right to erasure”), and;
6. The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).

You can manage your data and obtain a data report by following this link - GDPR Data Review

Email

If you do not want to receive marketing and promotional emails from Fitness Ireland, you may click on the "unsubscribe" link in the email to unsubscribe and opt-out of marketing email communications. Alternatively, to the extent that applicable law requires your prior opt-in consent to receive marketing and promotional emails, you can choose not to opt-in. Please note that even if you opt-out of receiving marketing communications from us, we may need to send you service-related communications, such as confirmations of any future reservations you make.

The controller for the purposes of GDPR is:

Sports Nutrition Distributors Limited

Changes to this policy

We reserve the right to change this Policy from time to time in our sole discretion. If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this Policy as modified.

Contact Us

Questions, comments, and requests regarding this Policy and the information we hold are welcome and should be addressed to us at cs@fitnessireland.ie or by post to :

Fitness Ireland
Unit 5
Smithfield Village
Dublin 7

https://www.fitnessireland.ie
cs@fitnessireland.ie

This document was last updated on May 18, 2018