We aim to get all orders out on the same day; however, due to volumes this is not always possible. Tracking numbers are included in dispatch confirmation emails.
When selecting our Courier delivery method, the cut-off point for next day delivery is 3pm. Orders placed after this period will be dispatched the following day.
Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in Ireland
All deliveries must be signed upon receipt. If you are unlikely to be at home to sign for your package you can select a work address to get your package delivered to. We are unable to redirect orders once items have been dispatched.
To ensure that your package is delivered with ease please provide us with an updated Mobile Number and an updated E-Mail address on your account.
Free delivery is based upon one package with a maximum weight of 30kg.
Bottled liquids may require special shipping arrangements and we will contact you prior to shipping if there are any issues with this.If there are any issues regarding your order, we will get in touch by phone or e-mail. In the event that an item is temporarily out of stock or on backorder, we may hold the rest of your items until the item is restocked. As soon as it arrives in our warehouse, we will ship your entire order to you in one shipment.
At present we only ship to the 32 counties in Ireland.
We can deliver to your permanent residential address or your place of employment. If you want your delivery to reach you at work, you need to be confident that someone will be there to take receipt of the goods as the courier service will deliver to the delivery address and not the person.
The ‘Billing Address’ must be the address where your card is registered to; you can then change the delivery address.
We are proud to offer you Same Day Delivery within the Dublin 1 through 24 postcodes. Same Day Delivery is available at an additional cost added to the value of the goods on your order. At present Same Day Delivery does not include addresses designated 'County Dublin'. In order to qualify for same day delivery, the order must be placed before 4pm, Monday-Friday. Same Day Delivery is not available on Saturday or Sunday. Someone must be available to provide a signature for your order. Same day delivery can be selected and the cost will be displayed at the checkout.
If for any reason your order will not be delivered on the same day, you will be contacted as soon as possible.
If your order is placed after 4pm and you have selected same day delivery, it will be shipped on the next working day [Monday-Friday].
If you are not satisfied with a purchased product, please return it unopened and we will refund your credit card or credit your account with the price of the product excluding shipping charges. Our return address is Fitness Ireland, Unit 5, Smithfield Market, Smithfield, Dublin 7.
Please email firstname.lastname@example.org prior to returning any goods, along with a reason for the return. We must receive the product within 30 days of purchase or we cannot issue any refunds or exchanges. Refunds are processed within 3-5 working days.
If the item is being returned as the result of an error on our part or because of damage or defect during shipping, delivery arrangements and costs will be covered by Fitness Ireland.